Privacy Policy

We collect information you provide directly to us:

• Account information: display name, username handle, email address, password (hashed), and profile photo.
• Creator content: music tracks, album artwork, lyrics, banners, avatars, and album metadata you upload.
• Social activity: comments, likes, follows, messages, and playlist saves.
• Support & purchases: credit top-ups, creator support transactions (Dolphin and Fox), and digital album purchases.
• Payout information: Stripe Connect account identifiers used to process creator payouts.
• Minor verification: if required by law, date of birth and parental consent information may be collected and stored securely in a separate, restricted table.

When you use the Services, we may automatically collect:

• Device information: device type, operating system, browser type, and IP address.
• Usage data: pages viewed, songs played, interactions with creators, and feature usage.
• Cookies and similar technologies: we use essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

We use your information to:

• Provide, maintain, and improve the Services;
• Process transactions and manage your wallet and credits;
• Facilitate creator payouts through Stripe Connect;
• Enable social features such as comments, likes, follows, and messaging;
• Personalize your music discovery experience;
• Communicate with you about your account, transactions, or support requests;
• Prevent fraud, enforce our Terms of Service, and protect the security of our users;
• Comply with legal obligations.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: we use Stripe for payment processing and Stripe Connect for creator payouts. Stripe receives only the information necessary to process payments and payouts under their own privacy policy and security standards.
• Legal requirements: we may disclose information if required by law, court order, or government request.
• Protection of rights: we may share information to enforce our Terms of Service, prevent fraud, or protect the safety of our users.
• Business transfers: in the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

We take reasonable measures to protect your information:

• All data transmitted between your device and our servers is encrypted using HTTPS/TLS.
• Your data is stored on a managed backend platform with encryption at rest.
• Database access is protected by row-level security policies on every user-facing table.
• Financial data such as wallet balances and transactions can only be modified by trusted server-side functions.
• Uploaded audio, images, and other media are stored in private storage buckets and served through short-lived signed URLs.

No method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information and account;
• Object to or restrict certain processing of your information;
• Receive a copy of your data in a portable format.

To exercise these rights, contact us at official@rhyreel.com. We will respond within a reasonable timeframe and in accordance with applicable law.

We retain your personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is necessary for legal compliance, fraud prevention, dispute resolution, or protection of our rights.

The Services are not intended for children under the age of 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information as quickly as possible.

Users between the ages of 13 and 18 must have permission from a parent or legal guardian to use the Services.

The Services may contain links to third-party websites or services, including Stripe for payments and Google for authentication. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you interact with.

The Services are hosted in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy and update the effective date at the top of this page. Your continued use of the Services after any changes constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: official@rhyreel.com

Please do not include passwords or payment details in your message.